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Asset Management
Manage IT assets and connected data. All in one place. Asset Management application oversees your asset inventory, categorizing every asset by owner and enabling your users to submit request and return forms.
AD Account Provisioning
Simplify Active Directory account administration. Click and approve information entered by end users to create, modify or deactivate AD accounts. Automatically validate data on the form and enhance audit trail.
Change Request Processing
Users can easily request changes to company IT systems and track their status in one place. New CR initiates workflow with assigned approvers for each step. CR history reports help analyse costs and allocate resources.
Helpdesk & ticketing
Users easily register helpdesk tickets, attach all information and track status from one place in SharePoint, Outlook or mobile devices.
MS Exchange Management
Automated MS Exchange account management. Review information, approve and automatically create or disable Exchange acounts. Let managers apply for account (de)activation via easy to use web form.
IT System Registry
Collect information about your IT systems: vendors, contact details, SLA parameters and infrastructure. Monitor number of errors, measure satisfaction, evaluate SLA quality. Make sure cooperation with your vendors meet your standards.