Applies to version 2020.1.3; author: Michał Kastelik
The “Multiple lines of text” form field allows you to add space to the form where more text can be saved. Depending on the configuration, this form field can be used as a text field with multiple lines of text or an advanced editor to store formatted text. One of the possible uses of this form field is creating simple communication between people using the application or collecting a lot of information in one place.
This article describes how the append mode works for a form field with multiple lines of text.
To enable append mode in a form field with multiple lines of text, in the Designer Studio, select the form field and click the “Advanced Configuration” button in the lower right corner. Then, on the configuration screen, select the “Append mode” field and save the process configuration.
After starting the mode, the way the form field works will be changed. Now, it will behave similarly to the comment field in WEBCON BPS. The advantage of using a form field instead of a comment field is that you can use many such fields on one form, e.g., for collecting opinions of individual departments or teams. In this case, you can use the system comment field in another step of the process.
After entering the information into the form field and saving the instance (i.e., when it goes to the next step), the content of the entry, along with the author and date, will be displayed at the bottom of the field in descending order (from the newest). This configuration is useful when you want to collect opinions or comments on a given project or task in the process. Thanks to it, you can quickly find the last thread of the conversation and the opinions of everyone involved in the discussions.
Enabling this option saves space on the form when you preview an item (without turning on the edition mode). In the preview mode, only the saved instances will be displayed. There will be no window for adding information.
Please note that when the append mode is enabled and you save information in the multiple lines of text form field, this entry cannot be edited afterwards. Even when you redirect the task in the workflow to its author, the user cannot modify his or her entry. The only possible option to “change” the content of an entry is to write a new one.
Enabling the append mode introduces a change in the access to data saved in this field. Dedicated functions should be used instead of standard retrievers, similar to the comment field.
In the rule editor, after expanding the field with the append mode turned on, additional functions are visible:
If a multiple lines of text form field is used as a column in a report, the system provides additional display options:
If you select “Do not wrap,” the report will display all the text saved in the form field, along with the authors and entries’ dates.
However, it is recommended to use the text wrapping option due to the large amount of text that can be contained in a form field with append mode.
The multi-line append mode allows you to create a dedicated field that can be used for recording team discussions, saving item status, or can serve as an additional comment field for a specific department. Enabling this mode changes the way the form field is displayed and the access to the information stored in it.