Not adding attachment - when using cyclical action create SQL subworkflow

0

Hi,
We added a new action in the global action, and the attachment copy option is disabled. (img: Action_Created_InGlobalAcion.png)
We copied the action created on the path in the global action, but the option remains active.( img: Action_Copied_Path.png)
I don't think it's possible to copy the attachments from the global action using the checkbox

Thanks,
Raluca

Hi,
Normally, you cannot copy attachments with a global action because the action doesn't know from which instance to copy them.
Global actions do not run in the context of a specific instance.
As I mentioned in the previous message, most likely, the enabled checkbox appears because you copied automations from the flow.
The fact checkbox is enables is most probably a bug.

Thanks,
Raluca

Hi,

By registering workflows with the global cyclical action, you can also easily copy attachments.
It is enough to add the action on the path where the workflows are registered: Add an attachment.
and in the query in which you register new workflows, you will pass to the technical field the id of the element
from which you want to copy the attachments.

Regards.

Thank You so much for help :)