Data Source REST Web Service Connection (Basic / Token Authentication)

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Hi Marc,
Based on the docs it seems, that you could just use Basic Auth, to do so:
1. Configure Connection with credentials under which Webcon will have access to jitbit. -> https://docs.webcon.com/docs/2023R2/Studio/ConnectionsAndDataSource/Connections/DataConnection_RestWebService
* Authentication Type - should be set to Basic
* Username, password - according to your credentials
* Base service instance url - seems like it should be https://helpdesk-url/api

This though requires some probably technical user in jitbit, as it shouldn't act under a specific person account - if it should, then default way of handling it might not be enough.

2. After configuring connection, you should be able to choose it in REST Data Source configuration - for example if you would like to show in a dropdown list of articles published on the helpdesk (https://www.jitbit.com/helpdesk/helpdesk-api/#/?id=articles), or in an Invoke REST action, to use it for creating a new article (https://www.jitbit.com/helpdesk/helpdesk-api/#/?id=article-post)

Hi Maksymilian,

thank you very much for your quick support! That was very helpful. I was not aware that "NT" means "Basic".