Home > Forum > Known bugs > Licence problems

Licence problems

Hi,

I have problem with the licence service shutting down on the version 2023.1.3.169. Sevice shuts down 3 times a day. So that we have to restart the whole server. Do you have any idea how to fix this problem?

In reply to: Maksymilian Stachowiak

Hi Tomasz,

We've also faced this problem - it happened few times but across few months, so we haven't dug to find for a reason, maybe someone else will have some information - I'm also interested :)

@Edit, just noticed that there are some updates on restarting webcon service in 2023.1.3.202 change logs - server restart should not be required now, only service restart.

Hello, have you already done upgrade to this version 2023.1.3.202 and problem was solved ?

The system's performance has been enhanced to handle increased loads. As part
of the changes, support for asynchronous calls to SQL Server has been optimized.
The modifications reduce the total path transition time and form loading time under
conditions of increased Portal usage on many workstations.

Do you know what exactly was changed and how is the best way to test it?