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sorting attachment

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mikado

16.01.2026

13:14

mikado

Hi,
I have a question from users at my company. We use WEBCON BPS PORTAL
Version: 2025.2.1.259. Is it possible to sort attachments at the individual user level (not the entire process) and save these settings so that after exiting a case, attachments remain according to the user's individual preferences? Currently, attachments are sorted by date added throughout the system, but some users need alphabetical sorting with the option to change the attachment name.

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16.01.2026

15:33

Hi,

Currently this is not possible using standard functionalities. I encourage you to submit a suggestion in User Voice: https://community.webcon.com/user-voice

Maybe it could be done with an SDK plugin by implementing a custom attachments control with an option to save user's preferences in the database. Seems like a lot of work for a minor functionality. Standard attachments section cannot be modified with an SDK.

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