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Matthias

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Hello everyone, Is it possible to set the attachment function so that users can upload files in all workflow steps? Currently, in my app, this only works if the user has editing rights for this instance. But I don't actually want that the users have editing rights on all instances and do not wan

Reports and charts
18.03.2024 13:02

Great tip, thank you. I am currently using 2023.1.3.29 ,so this is definitley worth a try. I just have to wait untill my it-department has time to update my Designer Studio. Thank you!

Edit mode and read only
15.03.2024 12:37

Oh man, thank you very much. I don't know how long I've been looking for it and how many times I've looked over the site. Probably too many times that I didn't see the forest for the trees. Many thanks!

Edit mode and read only
15.03.2024 11:53

Hello everyone, Where can I adjust in the Designer Studio so that a complaint is initially only opened in reading mode? Currently, the complaints called up are always opened immediately in processing mode. I would like to set it so that editing has to be started manually. The problem is, that us

Hi Raluca, I can't understand your customer. Why should he pay more attention to a notification than an information email? He could add a separate folder to his Outlook mailbox that is just for email notifications. With a rule in Outlook, he can simply redirect all emails automatically to this f

On checkbox change - JS
14.03.2024 10:30

Hi Joana, can you prodvide the JS you have written so far? In case of JS coding I have made very good experiences by simply using chatGPT. Tell the KI what you need and let the KI do the basic job. I often got a very good first result that just needed very little adjustments. Best regards,

Reports and charts
13.03.2024 14:48

Hello everyone, I'm trying to create an article-based analysis. The evaluation should list how often an item is affected in a complaint. Unfortunately, although I can add the corresponding fields as columns for a list view, I cannot display them in the form of a chart. Why do these fields have

Hi Daniel, yes I did. Both, the mobile configurations and the desktop profil have this setting. The mobile app also has permission in the system settings of the android mobile device. I have absolutley now clue what to do now. We are using a complaint management app and our sales managers r

BPS Groups inside BPS Grops
26.02.2024 15:50

I can only associate myself with. The authorization concept takes some time getting used to. For example, we also have managers who actively participate in workflows themselves. However, as the process progresses, managers have more authorizations. Instead of being able to create a group with mana

Hello everyone, I'm having problems with the push notifications that should be sent automatically when a new task is assigned. In the app settings on my mobile phone (Android), all notifications are activated and the app has permission to send messages. In the Designer Studio the Chechbox is

Update on the current case: I can now trigger the info mail again, unfortunately it still has the wrong content. But that is currently secondary. Strangely enough, the infomail is only triggered if the execution condition is deleted. These were originally specified that the infomail should only b

Hi Maksymilian, I actually get NO error message. So basically the workflow seems to be going through. The only thing is that I don't receive any information emails. In the global actions, the value in the “number of correct executions” field is also incremented. The workflow was last executed

Hello everyone, I have an email workflow that is triggered every day at a fixed time and sends an information email to a fixed group of recipients. Unfortunately, this no longer works after the update to Designer Studio version 2023.1.3.29. But I didn't knowingly change anything about it. To find

Thank you for your help. I was able to identify a missing filter condition with this. A column that the filter was referring to was probably deleted somehow. Now I no longer have any error messages and I just have to redesign the filter so that the table only shows the associated entries that I want

Hello everyone, How can I find out more information about the cause using an error ID? Where can I enter the ID in the Designer Studio to get to the form field that is causing the error? I tried to adapt a data source to a "data table" form field because not all existing values ​​were displaye