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for e-mail notifications

Prefix in Email added by Webcon in emais template - how to remove it? forum thread

(...) is not related with "Action templates" then there is no prefix if action is saved as "Action templates" and template is using "default" Template - no prefix but if any Action template is using "e-mail notifications " template then prefix appears like: "[PROBPS#21293]" I don't know where I can configure it to remove or change prefix ... P.S. I have on " Deployment mode for e-mail notifications " ...