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First synchronizing user AD list
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30.10.2024
10:35
Maciej

Hey,
I am synchronizing the user list according to the instructions.
I have filled in the domain, the user has the right to view AD, I have checked it by adding a new data source and the data appears there. However, after pressing the Synchronize now button, the message Task has been added to the service appears and nothing happens.
No entry in the history appears either, as it is shown in the instructions.

What could be the cause?
Maciej

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30.10.2024
13:08
Maciej
In reply to: Raluca-Mirabela Lupu

Hi,
Did it inregistred something in logs services?(Local services status)

Thanks,
Raluca

Hi,
Thanks for the tip, when I looked at the logs to the [AdminServiceLogs] table
I have the following messages:

Service is in safe mode. Please restart.

Message
Error has occurred, only license service works
Failed to activate some modules
UserSynchronization
No license for Front-end
More information is available in the AdminServiceLogs database if "Info" option is selected as "Database log level" in services configuration.
And here there are also listed more various modules that could not be launched.

I have already set the database logging to Debug mode, but I can't see any more information about it.
Where to look next?
Maciej

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