Good morning, does anyone know if there is an official procedure for a classic restart of servers running Webcon? Our current version of Webcon is 2025.2.1.91.
Good morning, does anyone know if there is an official procedure for a classic restart of servers running Webcon? Our current version of Webcon is 2025.2.1.91.
Good morning Darek,
at least it's a morning in Germany at this time. :)
In general there's no real procedure you need to follow (any more). It would be the best, if the SQL Server is available, when the IIS application pool starts and the "WEBCON Workflow Service". The "WEBCON Workflow service" in turn will start the search service.
In the past there have been issues, that a not available SQL Server would cause a stop of the WEBCON Workflow service but I haven't encountered it in a long time.
While the above is true, we encounter sometimes the issue, that after a restart the WEBCON Workflow service doesn't start. We tried to figure out under which conditions this happens and it has something to do our infrastructure team installs windows updates. When then the server is restartet the service sometimes doesn't start. In the end we gave up and created a PowerShell script which checks, whether the service is running every few minutes and restarts it. Of course, we have to stop it, when we are installing a new version.
Best regards,
Daniel