Home > Forum > General > Problem with notifications sending

Problem with notifications sending
0

Hi,
since 2 months I have problem with error which appears randomly - Failure sending mail. Unable to read data from the transport connection: net_io_connectionclosed. I use o365 smtp server smtp.office365.com to send e-mails from Webcon BPS.
Any idea what could be reason of this error?

In reply to: Daniel Krüger (Cosmo Consult)

Hi Marek,

I didn't found much about this error. You probably also found this answer/suggestion.

https://stackoverflow.com/a/70338095

If you don't have multiple servers it probably won't apply to you.

Best regards,
Daniel

Dear Marek, Daniel,
this may be an issue with TLS 1.2.. Try to enable or enforce TLS 1.2. when connecting to SMTP Office 365 (of not already done).
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2-client

I had problem where randomly some e-mails were not send from WEBCON BPS to O365 users via SMTP Office365. TLS 1.2 was the issue / solution. :)

Recently Microsoft stopped supporting TLS 1.0, TLS 1.1.

Privacy overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.


To see a full list of the cookies we use and learn more about their purposes, visit our Privacy Policy.