14.02.2024
10:12
There is a possibility to attach an email by dragging it manually from outlook to the attachments area.
By doing so, user is asked about category, to which attachment should be added, but it's visible later only in the history, and not on the form.
I suggest, that categories should be also visible on e-mail conversations tab, so when user selects it, it is not hidden.
04.03.2024
12:02
Currently, if you disable e-mail conversation from the global form template, then the users can select to which category the e-mail should be attached to and will display there.
Is that sufficient for your business case?
04.03.2024
12:15
Currently, if you disable e-mail conversation from the global form template, then the users can select to which category the e-mail should be attached to and will display there.
Is that sufficient for your business case?
That is exactly what I'm doing right now, and it is sufficient, i left a voice here, as it could be enchanced in the future :)
04.03.2024
13:48
