Hi
Longtext field in substitutions panel would help helpdesk in their job ex. bussiness asks why substitution is added, and we could store such information in this field
Best regards
Kuba
Hi
Longtext field in substitutions panel would help helpdesk in their job ex. bussiness asks why substitution is added, and we could store such information in this field
Best regards
Kuba
Excellent idea!
Great idea.
That's a good idea. We could also use the field content for notification purposes.
It goes straight into backlog.