The screenshot shows the Admin trace session section, so it is normal that the list is empty if no diagnostic session was started earlier. Search logs by GUID will only be useful if you have the error GUID. Could you share a screenshot of the Generate/Update Word file action configuration? Please
You can find the Event Log in Designer Studio under Administration Tools. Look for the error generated at the same time as the documentation attempt and share its details or stack trace. If an error GUID is available, you can also use the Log search by GUID option to find the full log.
Hello, Please check the configuration of the Generate/Update Word file action, especially the document template reference and any dynamically selected values. The error may indicate that the configuration contains a reference to an element that no longer exists or is unavailable. If the config
Hi, Check the WebClient service on the affected computers and start it if it is disabled. The “Edit file” feature uses WebDAV, so a blocked service, Office policy, or authentication issue may cause Word to hang. Since it works on one computer, compare the Office version, GPO settings, proxy config
In a process containing multiple form types, attachment categories may be required only for selected form types. Currently, the optional attachment attribute used for categorization is configured at the process level. Its data source can return different values depending on the current form type. H
Hello, I have a process containing multiple form types. I configured an optional attachment attribute called Category, with its values provided by an SQL data source. The SQL query returns attachment categories only for one specific form type. For the other form types, the query returns no rows be
I am currently working on WEBCON BPS version 2025.2.1.304 and I have noticed an inconsistency in the Leave Schedule / Absence Chart. For planned leaves, I can simply click the bar on the chart to navigate directly to the workflow instance (presumably thanks to the linkage via the PLN_WFID column)