28.12.2021
14:20
Hello,
When you are at the portal site there is a task counter there with: new tasks, active tasks and overdue tasks. When some task becomes the overdue task?
Do I need to set some date somewhere in designer studio or what? I cant't find this anywhere
28.12.2021
16:24
Hello,
you need to set the expected time for the step in the analysis tab, if the time is exceeded, document will be counted as overdue.
More details about the analysis here - https://community.webcon.com/posts/post/kpi-in-portal-how-to-analyze-instances-time-in-step-and-edit-time-to-improve-business-processes/224
10.01.2022
09:43
Hello,
you need to set the expected time for the step in the analysis tab, if the time is exceeded, document will be counted as overdue.
More details about the analysis here - https://community.webcon.com/posts/post/kpi-in-portal-how-to-analyze-instances-time-in-step-and-edit-time-to-improve-business-processes/224
I have it, finally :) Thank you Sebastian
