25.01.2022
10:56
Hi everyone
I would like to ask you how to remove studio users license.
Removing workflow users license is obvious (click on "Release license"), but studio users license is probably more complicated.
I would be greatful for any help
Regards
25.01.2022
11:40
Hi Gab,
you need to open a support ticket for this. This can only be done by someone from WEBCON.
Best regards,
Daniel
25.01.2022
11:42
Hi Gab,
you need to open a support ticket for this. This can only be done by someone from WEBCON.
Best regards,
Daniel
Thank you so much for informaction (that was quick!! :))
26.01.2022
21:18
Thank you so much for informaction (that was quick!! :))
Hi, actually the procedure is that you deactivate and reactivate the license. However, this means all the user CAL will be resigned when the user logins in to the Webcon.
Best regards
Aleš
26.01.2022
22:35
Hi, actually the procedure is that you deactivate and reactivate the license. However, this means all the user CAL will be resigned when the user logins in to the Webcon.
Best regards
Aleš
Hi Aleš,
it’s no normal user CAL it’s a Designer Studio CAL. When I wanted to reassign my CAL from a normal primary (normal) user account to my second(admin) account in summer 2020 I got the above answer.
I think this is still true today, at least if you are running WEBCON BPS OnPrem and aren't using WEBCONAPPS. I have no idea whether you can change/free the CAL there more freely.
Best regards,
Daniel
