Possibilities for E-Mail-Information Extraction

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Hello community,

it may be a silly question but my research in the knowledge base did not deliver a clue:

When I use a HotMailBox to initiate new workflow instances, can I get WEBCON BPS 2022 to take the e-mail subject as content for a field "Title" and the mail body as content for a field "Description" (multiline field)?

I found the ability to set default values within the HotMailBox configuration but this does not fit the needs if i.e. different tickets arrive at a HelpDesk application via e-mail.

Can anybody guide me to an approach please?

Thank you in advance.

Best, Ingo