26.08.2022
15:01
I encounter a strange behaviour within the WEBCON application "Help Desk" after importing it into a system with Version 2022.1.2.59:
1) Within the categories I set up a new one with a team of three members.
2) When I assign the category to a new ticket, the team leader value is copied appropriatly, but for the three team members only the first entry of the category field value is copied three times.
I have not found any hint if this bug is known and how to solve this. Has anybody the same behaviour and is there a fix?
Thank you for your answers in advance.
