Any logs for failed attachment uploads?

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Hey Mark,

How are you uploading the documents - manually or via an action? Did you check the Logs view?

SELECT * FROM [BPS_Content].[dbo].[WFLogs]

Hope that helps.

Cheers,
Martin

Hi Mark,

There are many reasons why a file may not be uploaded correctly. Based on the information you provided, it's hard to tell what could be the cause (invalid file, too large file, etc).
In such cases, it is best to start by running the browser console. It's likely that you may get a JS function error (or something similar).
If that doesn't help, and no information appears in the Event Viewer, I recommend looking at the Config database, in the 'AdminWfEventLogs' table. It is possible that this is where something has logged in, which will help find the cause of the problem.
The last solution I can think of is to add an Timeout action that will add an attachment. In case of an error, the service should log more details.

I would also suggest checking whether the error occurs on other workflows, and whether all attachments or some specific ones are affected.

Regards.

Hi Mark
What type of problems are you having with uploading files?
I am struggling with the problem of empty attachments in the workflows.
I add several attachments (pdf), save and it turns out that 1 out of 3 is empty/unreadable.
Have you changed your system version recently?

Regards