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Send an email after a certain time in the step.
0

Hello,

The workflow I am designing requires an email to be sent after a certain time spent in a step. Is this possible using the Date Diff function?

MVP

Hi Simon,

I'm not sure whether you actually need the date diff function.
Are you aware of the Timeout concept?
https://docs.webcon.com/docs/2023R3/Studio/Workflow/Step/Actions/Action_Timeout/

One use case of these is to send "reminders" after x minutes/days/weeks.

The only caveat is, that it uses the step entry date. If you have any paths on this step, which lead to the same step, the step entry date is updated.
I've described it here in more detail and I noticed I used the reminder as an example.
https://daniels-notes.de/posts/2021/unified-save-experience#differences-between-the-save-button-and-a-save-path

Best regards,
Daniel

In reply to: Daniel Krüger (Cosmo Consult)

Hi Simon,

I'm not sure whether you actually need the date diff function.
Are you aware of the Timeout concept?
https://docs.webcon.com/docs/2023R3/Studio/Workflow/Step/Actions/Action_Timeout/

One use case of these is to send "reminders" after x minutes/days/weeks.

The only caveat is, that it uses the step entry date. If you have any paths on this step, which lead to the same step, the step entry date is updated.
I've described it here in more detail and I noticed I used the reminder as an example.
https://daniels-notes.de/posts/2021/unified-save-experience#differences-between-the-save-button-and-a-save-path

Best regards,
Daniel

Hi Daniel, Thank you for the suggesting action on timeout.

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