Home > Forum > General > Workflow moving forward despite tasks not completed

Workflow moving forward despite tasks not completed
0

Hi,

I have a situation where multiple users get assigned tasks on a certain path. The parallelism is set to Completion - All. It mostly work fine. But if certain users complete their task before other users do, the workflow goes into the next step, despite other user tasks not being completed. When I look at the element history, when other users finish their task, "Completion - All" and their name is logged. But when these "special users" finish their task, it logs "Information (editing allowed)" and their name. The workflow then goes into the next step?

Any ideas?

Thank you!

In reply to: Jacek Wojnar

I asked not about creating a task, but about the path that users exist from the step (finish task)?. Is this the same path or are there multiple exist paths?

Hi Jacek,

There are 3 paths from that step:
-Save, which loops back into the same step
-Back to previous step
-Confirm, which users are supposed to use to complete the task.

Users use the confirm button and in most cases, it works fine. For some people, it transitions into the next step.

Thanks

Did you know that with WEBCON you can automate virtually any process? Even baking cookies 🍪
 
Speaking of cookies: we use the ones that are essential for our website to function properly, as well as additional ones that help us customize our content to your preferences. If you don’t mind cookies, click Accept. If you want to learn more, explore settings.
Settings