Error import application (v2023.1.3.169)

0

Hi Raluca,
have you tried restarting the webcon serivce and do you have this option checked?

Hi,
I checked the option.
I rebooted to RDP Webcon. (restart sql, webcon services, iis).
I tried to import another process from other clients and the error persists.
I found in event viewer this errors"
1. ServiceImport
ImportingManager is not activated.
2. Safe mode
Service is in safe mode. Please restart.
Message
Error has occurred, only license service works
3. Message=The operation failed (e691c98a-fbf9-43ae-8d23-f19b5d37acce). Check if Import service role (part of Basic Roles) is running for current database.
Source=WEBCON Designer Studio
StackTrace= at WebCon.WorkFlow.Studio.Forms.ImportExport.ImportWizard.Steps.Upload.UploadProgressStep.<OnEnter>b__17_0() "

thanks,
Raluca

ad. 2 - if your service is in safe mode, try update the license information and restarting the service.

Hi,
Thanks for solution.
I resolved the error after reactiveted the licenses.

Thanks