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Error import application (v2023.1.3.169)
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MVP

Hi,

I tried to import an application from the development environment to the production environment and got the error: "Check if the import service role (part of the core roles) is running for the current databases".
Has anyone had this error?

Thanks,
Raluca

MVP
In reply to: Jacek Wojnar

Hi Raluca,
have you tried restarting the webcon serivce and do you have this option checked?

Hi,
I checked the option.
I rebooted to RDP Webcon. (restart sql, webcon services, iis).
I tried to import another process from other clients and the error persists.
I found in event viewer this errors"
1. ServiceImport
ImportingManager is not activated.
2. Safe mode
Service is in safe mode. Please restart.
Message
Error has occurred, only license service works
3. Message=The operation failed (e691c98a-fbf9-43ae-8d23-f19b5d37acce). Check if Import service role (part of Basic Roles) is running for current database.
Source=WEBCON Designer Studio
StackTrace= at WebCon.WorkFlow.Studio.Forms.ImportExport.ImportWizard.Steps.Upload.UploadProgressStep.<OnEnter>b__17_0() "

thanks,
Raluca