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Problem with HotMailbox setup
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Hello Everyone,

I have an issue with Hotmailbox configuration in my environment. I have an account created by IT department with mailbox and MFA disabled.
When I try to setup connection in HotMailbox, I get "ERROR: The request failed with HTTP status 401: Unauthorized".
I don't have any problems when I try to log in to outlook directly in browser using the same credentials.

What else might be wrong with configuration?

Thanks in advance for all suggestions.

WEBCON
In reply to: Pawel Jawien (WEBCON)

Mateusz, what version of WEBCON BPS do you use? It can be a supported TLS version problem.

Other question about your network environment:

Has your server direct access to the public internet? If you have a proxy in your environment, you have to configure it (proxy) in WEBCON BPS Designer Studio or configure direct access to Exchange online servers.

Hello Mateusz,

I am facing a similar error. Was there a solution on this one for you?
License of the user was upgraded from Exchange Plan1 to Business Standard, but no luck.

I did also a test on testconnectivity.microsoft.com and saw that there was a MAPI Error when looking up the Accounts Name in the addressbook, which returns the 401 response. But I did not get any further than that...

Best regards,

Tim

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