Hello,
I am trying to send a custom mail via the action. In the direct recipients I need to have a hardcoded e-mail address and in the CC I have to have another hardcoded e-mail address. This is not a restriction, but it's the way I firstly tried.
It came as a surprise when for each e-mail address a separate mail was sent. For the example above, a mail is sent for the direct recipient and another mail is sent to the e-mail address in CC. The first mail has no person in CC and is sent only to the first person and the second mail has as direct recipient the e-mail address from my CC configuration and no other person in direct/CC.
I am using Webcon 2020.1.3.434 and for the moment, I cannot upgrade it. I have to stick with this.
I have two questions:
1. Is this a known bug or am I missing something?
2. Is there anyway I can send the mail in the desired format?(1 person direct, 1 person in CC)
Thank you,
George