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Looking for Advice on Tracking User Activity in Webcon (Opening Instances, Opening/Printing Documents)
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Hi everyone,

I'm working on a project using Webcon BPS and I'm trying to track specific user activities within the platform in order to comply with GDPR. Specifically, I need to log every time a user:

1. Opens an instance or document in order to access data, regardless if they've seen it before or not
2. Prints a document

Has anyone tackled a similar requirement before? If so, I would really appreciate any advice, ideas, or suggestions on how to approach this. Any pointers on how to capture and log these actions would be incredibly helpful. I was thinking of potentially tracking the internal SQL queries but I need to know which user accessed the data specifically and I'm not sure I can engineer a solution that tracks background queries anyway. And this does not solve the issue of users accessing cached information on their browser.

Thank you in advance for your time and insights!

Hi,

Your requirements are indeed complex, but certainly not impossible to implement in WEBCON BPS!

In the current version, calling custom functions without workarounds is not possible. However, there's good news—an upcoming release may introduce new features that will allow you to trigger actions directly from the form.

From a JavaScript perspective, you can utilize the "rule to run on open form" and the "beforeprint" event to detect when a user opens or attempts to print a page. Once our future API is available, this will enable you to achieve the desired functionality.

Stay tuned for the release of version 2025R2!

Best regards,
Łukasz

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