14.02.2025
15:28
Does Webcon save the time a user stays in a given process step, i.e. the time from entering the step form to moving to the next step or clicking the save button?
I want to make a report out of it to calculate KPIs
14.02.2025
17:04
Hi Maciej,
yes WEBCON tracks the edit time. You can also provide expected average times. This way you can see whether something is improving:
https://webcon.com/docs/2025R1/Studio/Workflow/Step/Step_Stats
Best regards,
Daniel
21.02.2025
15:38
Hi,
I'll add some more possibilities.
If you have access to database, then in table WFHistoryElements there is stored information for each modification of document so you can get step enter/leave datetimes (wfh_leavecurrentstepdate, wfh_entertocurrentstepdate).
In case you have AdvancedAnalytics module, then you might use Process performance indicators*.
* https://docs.webcon.com/docs/2025R1/Studio/Process/Process_Performance_Indicators
