14.05.2025
14:41
Everytime i try to import a translation for a dictionary i an error:
unhandled exception has occurred while executing the request.
System.NullReferenceException: Object reference not set to an instance of an object.
Does someone know how to fix this error ?
16.05.2025
11:04
Hi,
Firstly, see if there is more information in the event log.
From my own experience, I know that if the translation files can contain errors that cause problems y with the import. Errors are e.g. some white characters pasted into the translated data, or e.g. the translated data is not the text entered in the cell but e.g. an excel formula. It all depends on who translated the file and how.
Try generating a new file to translate from the process, then copy e.g. the first 3-5 translated columns from the translated file into this new one, and try importing anyway, bit by bit.... you should be able to trace where there is possibly an error in the data.
Regards.
19.05.2025
14:08
Hi,
Firstly, see if there is more information in the event log.
From my own experience, I know that if the translation files can contain errors that cause problems y with the import. Errors are e.g. some white characters pasted into the translated data, or e.g. the translated data is not the text entered in the cell but e.g. an excel formula. It all depends on who translated the file and how.
Try generating a new file to translate from the process, then copy e.g. the first 3-5 translated columns from the translated file into this new one, and try importing anyway, bit by bit.... you should be able to trace where there is possibly an error in the data.
Regards.
The message
"unhandled exception has occurred while executing the request.
System.NullReferenceException: Object reference not set to an instance of an object."
was from the event log.
I tried exporting a new translation and importing it without editing the excel file, the error was still occured.
