search results

(...) Hello everyone I have question about Suggested report - when there is many threads and many values in categories not every value in each category is shown. Only firest 10 most common values are shown. I need to use filters to received less common data. For example - I know that Tomasz is author of some threats, but he is not visible in category "Author" becuase amount of this threats is less then 7 (...)

(...) t will be the first and shown. There is a property on form to change order of attachments, but it applies only within groups. Do you have any idea to overcome this issue? We could rename attachment categories but I do not really like the idea. My proposal would be to introduce some improvement, 1. add some new properties to form: category for preview and/or 2. new sort type: attachment id (att_id (...)

(...) I encounter a strange behaviour within the WEBCON application "Help Desk" after importing it into a system with Version 2022.1.2.59: 1) Within the categories I set up a new one with a team of three members. 2) When I assign the category to a new ticket, the team leader value is copied appropriatly, but for the three team members only the first entry of the category field value is copied three times. (...)

(...) Hello, it would be nice to have in donut and pie charts "category" label in popup that matches the legend (beside series name). With a large number of categories , it is difficult to distinguish colors on chart and popup contains only series name. The label was displayed in the 2021 versions and is still displayed in bar chart. Please consider adding it.

(...) e few attachments with same name, and there is no way to get correct category for them - at least I couldn't think of one. Even without the nesting of the workflows I can't find any way to get the categories - any ideas? :)

(...) Hello, I have 4 HTML fields (categories ) and one Choice field (Projects), and I would like to place some hyperlinks on HTML fields that start a new instance. Can I set 'StartElement' function on this HTML field so it can define other parameters that should auto-fill in the instance? For example: I choose a project, then press a 'Category' button (one HTML field) that will start an instance, and in t (...)

(...) Hi, It would be useful if we could collapse the attachments in the 'All attachments' tab by categories . When we use the 'related attachments' feature, there are many attachments, and it would be helpful if we could collapse all the attachments by categories or just the 'Current' category." Thanks, Raluca

(...) ate a separate section for this, with the option to allow external contributions. This could either be regulated like the Knowledge Base or open like the forum. Ideally, this section could include subcategories for specific topics. I believe this would be highly beneficial, especially for newer WEBCON users. Additionally, the threshold for contributing would not be as high as it is for a Knowledge Base (...)

(...) Dear Community, I’d like to propose an idea: adding the ability to create folders (not categories currently available) in the attachments area. This would allow users to better organize multiple attachments in a way that suits their needs. Your comments are more than welcome.

(...) Hey I have two choice fields Product Group and Product Category (groups are within the categories ) so I have created filter that when somebody selects certain category they can only see in choice field product group, groups that are within the specified product category based on dictionary. However now is coming the problem that sometimes business would like to select two or more categories and when the (...)