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(...) Applies to version: 2022.1.x and above;   When using the "WEBCON BPS Outlook Add-In" on high-definition monitors, display issues may appear - especially when the Outlook window is shifted between high and low DPI monitors. There are problems with displaying the process instance form and as a result, the form disappears or is displayed outside the Outlook window.  C (...)

(...) Applies to version: 2022.1.x and above, author: Krystyna Gawryał An updated article is available [here]   Introduction Microsoft Outlook is one of the basic tools used by office workers. Outlook Classic and Outlook Modern add-ins are responsible for its integration with WEBCON BPS Portal. They allow users to access their tasks, view the contents of selected forms, and use many othe (...)

(...) Applies to version: 2022.1.x and above; author: Krystyna Gawryał   Introduction Outlook Classic is an add-in that allows WEBCON BPS to integrate with the Outlook desktop application available as part of Microsoft Office, which is one of the most widely used applications for managing e-mail correspondence in enterprises. Upgrading it with a dedicated WEBCON add-in will allow users to efficien (...)

(...) ​Applies to version: 2022.1.x and above, author: Krystyna Gawryał This is an updated version of the article: Outlook Modern – installation and use   Introduction Microsoft Outlook is one of the basic tools used by office workers. Outlook Classic and Outlook Modern add-ins are responsible for its integration with WEBCON BPS Portal. They allow users to access their tasks, view (...)

(...) Hello, Our client can't give the type of acces needed to the user in order to install the Outlook Plug-In from the browser platform. Is there a way to install the plug-in manually? I saw that for the Word Plug-In there is an executable file, but i couldn't find such a file for the Outlook Plug-in. Is only found a .vsto file. Thank you in advance! George

(...) Hi, After installing the web Outlook plugin I am getting some error on the "Show context item form" button. All the other action buttons work properly, but I am getting the following error on the first one: {"type":"Exception","message":"Cannot use cache in config db context","errorGuid":"f8b38a8e-7220-461b-83f6-f2f8d65aae47","stacktrace":"","innerError":null} You can also see the attached pictures. A (...)

When trying to define a tile for a process that has many attributes, an error appears as in the attachment. It is not possible to define a tile. Only when some attributes are unlinked from the form, the tile is added. Unfortunately, this is not a solution that can be used in a production environment.

(...) Hi everyone, i locally installed the Outlook Plugin according to the manual. When adding an Email to a Workflow instance, i get an error "Insufficient attachment permissions" (see screenshot). I have to admit, that i used the Edge browser instead of Internet Explorer to install the add-in. What could i do to fix this? Thanks for considering my request, Christian

Hi, Has anyone encountered an issue like the one in the screenshot? In Edge on Windows 11 the functionality to open in IE mode is configured but it still doesn't work. Is it possible to configure correct settings via GPO? Most users are still on Windows 10. Best regards

(...) Hi everyone, I have the following use case for a customer: A workflow should be started from Outlook using the (full) Addon. Based on the from address some more information should be retrieved from a custom database and populate other fields. So far so easy, at least in the dev system where I can modify the data in the custom database. This is where my problem/the question starts: Does anyone have (...)

(...) Hello! I've come accross a problem with installation of Outlook plugin (the full version of Outlook , the application, not the O365 lite one). Tried to do this in Internet Explorer, run as admin, with no luck. There is an error message saying the certificate used to sign the manifest or its' localisation is are not trusted. At the bottom of the error message there is a sentence saying the zone is incorre (...)

(...) Hi, after running (WebCon.Outlook _2022_1_3_47) the "vsto" file, this error message is displayed : The solution is to manually create the "application files" directory in the source. After that, the vsto file is imported correctly, but I open Outlook and there is an inactive element in the addins - "Failed to load. A startup error occurred while loading the COM architecture plugin." Where can (...)

(...) Hi, In several machines in my enviroment I get an error - Outlook turns of the webcon addin, because is slows down loading of the app. Is this normal, do you encounter the same problem? Even though Microsoft shows how to override the Outlook decision, I don't have this option in the addins dialog. I'm personally using Outlook 2016, is this too old for the addin to work?

(...) Hello Durning installation of the Webcon BPS for Microsoft Outlook Addin 2021.1.4.195 plugin and opening Outlook , the error "Access denied to the path c:\Users\xxx\Appdata\local\Temp\Deployment\A3Y823NQ.KMT\9J59YY7H.WXE\sk" appears when loading the plugin. \Webcon.Workflow.Outlook 2010.resource.dll" (I'm attaching a screenshot). Massive deployment from sccm . Command line : Execute-MSI -Action Install - (...)

(...) There's tile restriction in Outlook addin classic which doesn't allow to add more than 12 costum tiles. Is there any way to add more than 12 tiles? I'm asking becouse this tool is used on daily besis by our costumers.

(...) Hi, I discovered the following problem today: If MailApproval is activated while the Outlook add-in is also active, then MailApproval does not work. Message: Operation on element: AP-20250311-00022 failed. Error: The element has been checked out by user: xyz@example.com, start time: 3/11/2025 9:09 AM. Even if the orginal mail about a new task is immediatly closed, the error on path transition is o (...)

(...) Sometimes I get the Microsoft Login screen (we use M365 OAuth) in the Outlook -Plugin. But only on the tab "Form fields". Tab Attachments and Information are working and displaying the information of the current BPS object. If I restart Outlook all is working again as expected. After a restart it works for 2-3 BPS mails, but then it stops working.

(...) ick on the attachments area and paste it by using the “Paste” option (CTRL + V or CMD + V).   This functionality is also available in the WEBCON BPS add-in for MS Teams and Outlook Light.

(...) ness logic of the application. BPS REST Office Apps service – a set of REST Web services (JSON messages) hosted on WEBCON BPS Portal, responsible for handling data intended for the Microsoft Outlook and Word Add-Ins. This component communicates with the business logic of the application. Communication between components of the WEBCON BPS Portal module is carried it within one system process. (...)

(...) loyee’s name Type of leave Start date After changing the fields configuration in the “Compact view” tab in WEBCON BPS Designer Studio, the view of the current tasks view in Outlook Add-In is also changed:   Fig. 5. User's tasks in Outlook Add-I   You can also change the fields in the Portal search – on the list of instances preview.   (...)