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MailApproval and required comment
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13.12.2023
14:12
Gerd

Hi guys,

i use the mailapproval function to "accept" or "decline" a step. The "accept" path works fine with mailapproval.
The "decline" path actually has the comment set to required and therefore the path transition operation failed with an "validation error".

What can i do to set the comment not required in case of mailapproval or even better to add a comment in the mail which is then used for the decline-Path.

Hope it is understandable what's my problem ;-)

Thanks, Gerd

13.12.2023
14:27
MVP
Maksymilian Stachowiak

Hi Gerd
Looking at the docs: https://docs.webcon.com/docs/2023R2/Studio/SystemSettings/GlobalParams/MailApproval/
It seems like there is no way to pass comment using MailApproval. The only thing you can pass is a delegate if you are delegating task.

You could create seprate path, for MailApproval which won't require commenting, don't think there is a solution which will do it with only one path.

Solution (0) Helpful (1) Wrong answer (0)
13.12.2023
16:43
Gerd
In reply to: Maksymilian Stachowiak

Hi Gerd
Looking at the docs: https://docs.webcon.com/docs/2023R2/Studio/SystemSettings/GlobalParams/MailApproval/
It seems like there is no way to pass comment using MailApproval. The only thing you can pass is a delegate if you are delegating task.

You could create seprate path, for MailApproval which won't require commenting, don't think there is a solution which will do it with only one path.

Hi once more,

i tried it with a new path and this works proberly. But i dont want to have the "technical" mailapprovalpath visible in the application.
I therefore defined the path visiblity only for our admin-group but then the mailapproval folder and the corresponding function gets inactive.
Any ideas for a solution ;-)

Solution (0) Helpful (0) Wrong answer (0)
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