on timeout

0

hi there, i need help on how to configure the on timeout action as i wanted once one instance starts and reach the next step, the user assigned must receive an email reminder after 5 minutes if the user didnt make and action or even if didnt yet logged and check the instance..,
please note that im using a date field ( date and time) as a start date
please advice

Did you read: ?

https://docs.webcon.com/docs/2023R3/Studio/Workflow/Step/Actions/Action_Timeout/

https://community.webcon.com/posts/post/cyclical-actions/106/18

https://community.webcon.com/posts/post/pending-in-transaction-vs-pending-after-transaction/347/3

https://community.webcon.com/posts/post/service-roles-vs-running-modules-report/355/3