Licence problems

Hi Tomasz,

We've also faced this problem - it happened few times but across few months, so we haven't dug to find for a reason, maybe someone else will have some information - I'm also interested :)

@Edit, just noticed that there are some updates on restarting webcon service in 2023.1.3.202 change logs - server restart should not be required now, only service restart.

Hello, have you already done upgrade to this version 2023.1.3.202 and problem was solved ?

The system's performance has been enhanced to handle increased loads. As part
of the changes, support for asynchronous calls to SQL Server has been optimized.
The modifications reduce the total path transition time and form loading time under
conditions of increased Portal usage on many workstations.

Do you know what exactly was changed and how is the best way to test it?

Hi Michał,
Yes we are already on 2023.1.3.202, but didn't had any any reason to restart services yet - i'll update when this will happen.

On the subject of the optimizations I have no idea what have been changed exactly - we have no performance issues, so I had no reason to check it.

The solution was to increase the time limit to 300 seconds for operations. Currently I have no problems with the license service