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Hi everyone, I'm wondering what would be the best approach for the following use case. There may be between 300 and 500 active claim workflow instances. The costs for these claims are tracked in the ERP system. The total of the costs needs to be in the claim, so that it can be used in reports. Challenges: 1. I can only use REST for retrieving the costs 2. The ERP system supports webhooks

Hey, I have a problem with calling a REST action via timeout or global action. When performing a global action moving a document a path with a rest message there is an error.... When a document is pushed via a path where a REST action has been configured,... a problem occurs. When I manually press the button on the form, the message sends and there are no problems.... ver. 2023.1.3.76

Hello. I have a process where, on a certain step, I've made 2 timeouts. First one, will happen when this condition will be true: SELECT CASE WHEN Count < '4' AND Urgent = 'true' THEN 1 ELSE 0 END AS Result FROM wfelements WHERE wfd_id = {WFD_ID} Inside this timeout, there is an automation that will increase by 1 the value of the Count. And the

(...) hi there, i need help on how to configure the On timeout action as i wanted once one instance starts and reach the next step, the user assigned must receive an email reminder after 5 minutes if the user didnt make and action or even if didnt yet logged and check the instance.., please note that im using a date field ( date and time) as a start date please advice

Hi I want to set a timeout based on the date attribute and in doing so no matter how I set the delay in the timeout settings the action misinterprets the date. Has anyone encountered something like this?

Hi, The change consists of changing the default configuration that is created when the timeout action is added to a step. Default settings are interval 1 minute, number of repetitions: infinite number. If we forget to change this setting, it causes unnecessary and large number of versions, calls to action, etc. to be generated. It will be safer if the default option is : number of repeti

(...) r error handling actions added individually per automation. In many cases, this would help to solve many problems before they are even noticed by end users, especially when actions are taken based On timeout s and other automated actions. Regards.

Hello all, I need to set up a control field where I want to check if the a specific column from an item list already exists in an external database. The use case is the following: Webcon process 1. Item List with Column Invoice Number 2. Number of rows can be more than one 3. timeout that will move to the control field to check if the invoice number exists in the external database 4. Pr

Hi. adding users to groups causes an update of the user properties which downloads objects from Azure AD. Depending on the environment it can take quite a long time. - (7/2/2024 2:33:46 PM) Step started: Download selected objects from Azure AD if required - (7/2/2024 2:35:44 PM) Step completed: Download selected objects from Azure AD if required (duration: 118687 ms) While this is n

Hi, I think everyone of use has run into this error more often in dev/test than anyone wants to admit. Message TIM_ID: 15 - WEBCON BPS Timeout actions error: checkout exception occurred. Instance ID (WFD_ID): 5907 WEBCON BPS Timeout ID (TIM_ID): 15 Could you we gain a global setting, with which we can disable this check / allow the timeout to undo the checkout? I completely understa

Hello there! We are encountering a similar issue as described here: https://community.webcon.com/forum/thread/4743?messageid=4743 Despite checking everything, we still haven't found a solution. After a few seconds, the license service stops and gets disconnected... The problem seems to be: The connection is initially established but after refreshing a few times it gets disconnected. How

Hi, I have a question about the service configuration. In the Services configuration -> Services -> Service_name -> Configuration tab, the database components are configured. How can I increase the number of action threads for timeout? I would like to parallelize several timeouts and not wait for the transition after each of them is completed. Do you have any idea for this? Regards ;)

Hello all, I know this is not the best practice but I have an approval step where the users might need to have that rejected to make changes in the form. The step is only handled by the approver and I don't want to use admin options to change the status for a specific request. I thought about adding a timeout to check if New comments were added in the request. I know that in the notificati

I have timeout that is no longer needed. I want to delete it. But aplication runs constantly and in step with timeout there always will be elements. How to get rid of this timeout. I've tried setting is to always false, but it's still trigered and goes to list. I have few of them on diffrent steps and they total 10k elements in timeout list.

Hello all, I have a process to request shipments. There's a step called In Transit that is system based on a timeout which will move the request forward as soon as the Estimated date is reached. In the next step, the user must enter the actual date for the delivery. I was wondering if I could be able to: - Move the request if in the tracking information, it shows as deliveried - Enter the

Why the account bpc_svc (assigned to Webcon BPS Service) need to license to execute timeout ? Webcon version 2024.1.1.88

(...) I have a strange situation. One of our users, who is a business administrator on a workflow, is suddenly getting an error when attempting to view workflow elements. The error displayed is "ExecutiOn timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding." This is only happening to this specific user. Where should I even go to look for any detai (...)