most commented

Issue with License Services

3

Any known issue regarding license services. because we are getting an error message in the portal saying "Failed to load license. Please check if the license server is running". From the application management tool the services is running successfully and when I try to refresh the licenses from the license manager tool I am getting an error message saying "Cannot connect license service. Please check if the license service is active". even after restarting webcon services the issue remains (...)

[Solved] Issues with database connection "subsequently assumed a new security context"

0 3

Hi everyone, I was working on a process and out of the blue I receive the following errors: In BPS Portal / testing a data table: The current transaction cannot be committed and cannot support operations that write to the log file. Roll back the transaction In the event viewer there's the following entry: The connection has been dropped because the principal that opened it subsequently assumed a new security context, and then tried to reset the connection under its impersonated securi (...)

Starting workflow from API without token

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Hello everyone, I was wondering... Is there a way to start workflows by an external API without the need to exchange the token first? I'm asking the question because I'm exploring the possibilities offered by using a service as MailGun. They can parse the incoming email message and post the parsed information in form of JSON to a URL. The issue I'm having is I can only configure a URL to which the send a POST command with parsed JSON. There is no way to send the first authorization request (...)

[Solved] Dictionary data source does not return all data

2 3

Hi everyone, does anyone has an idea, why a data source dictionary would not return all data, also "access data in the context of system account" is checked? I was banking my head on the wall, why the form validation stopped working until I noticed that the lastest workflow instances are not returned by the data source. The screenshot shows the data from the "data sources" navigation pane, it's not a field which is filtered. Best regards, Daniel

PDF creation with variable images

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Hi, What would be the best way to generate pdfs that would contain different images (for example logos), based on a form field? I was thinking of two ways: -Create a couple of different document templates with pictures already inserted and dynamically select template based on the other field value(s). -Insert picture into a image form field during the workflow and then insert the picture into the document with the generate word document action (this would not be a good solution, since (...)

Local AD sync filter out disabled accounts

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I am attempting to control the AD sync on two different domains. How do I filter out the disabled accounts on the domains? There are users with the same names on both domains, is it possible to have the unique identifier the BPS ID as opposed to the Name so that users with the same name can by synced as 2 different accounts?

Any logs for failed attachment uploads?

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Hi, We have trouble uploading documents to some workflows and I would like to pinpoint the issue. I can't find any relevant information in Event Viewer, any other place to check? Thank you

ordinal additional column only at the report level

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Is it possible to add an ordinal column in reports, for example, consecutive rows numbered 1,2,3.... (in the first additional column only at the report level)

Split PDF based on barcode

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Hello! I have a large PDF with multiple invoices. Each invoice can be on one or more pages. Each invoice has a barcode on the first page. Does anyone know if it is possible to split that document based on the barcode? TIA, Martin

Finding the manager using BPS Groups

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I've got following problems - we are using AD as an authentication tool, but because of quite complex, matrix organizational scheme I cannot use a supervisor data from AD, because (depending on the project) the same user can have two different managers). So I figured out, that I will be using BPS Groups next to AD: 1. I've got User A, Manager A and Manager B 2. I've got groups Managers, Project A & Project B 3. User A belongs to groups Project A and Project B. 4. Manager A is in Project A an (...)

Template word- error

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Hi, I tried to add a field from the process in the word template but I get the error from the attachment. I tried with another field from the same process and it works. I used webcon version 2022.1.4.127 Thank you, Raluca Lupu

Login/logout timeout

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Hi there, For security reasons, we need to add a timeout for all user logins such that after a couple of hours, after login, the user will be prompted to log in again. I looked through the GlobalParameters data base and found the following (line 44 - PortalTokenSigningKey) ..."Expiration":"00:00:00","RefreshTokenExpiration":"0.00:00:00","AuthCookieExpiration":"0.00:00:00","AuthCookieSlidingExpiration":true} I am not sure if it's the right place, what format it uses (days:hours:minutes (...)

Maintenance mode after upgrde

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After upgrading the program to version 2022.1.4, the system informs that it is in maintenance mode. I thought the update went fine. SQL Server, IIS and WebCon process works correctly. What else should I check? How to "turn off" maintenenace mode?

SOLR Configurations

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Is there a reference guide to scaling up solr configs beyond the setup done by the installer. I have narrowed down my performance issues to the solr timeout on memory from the logs

attachment as required

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Hello, how to set an attachment as required on a workflow form?

Problem with log out after close system

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I have a problem with session not ending after logging into WEBCON system. Even after turning off computer, the webcon session continues. How to solve it? Maybe you have some tips?

Blocking report display when running thru a path

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Hello everyone, I've got such a case: A CRM with several sales objects displayed in a report. I would like to be able to run the sales objects thru a path from the report itself (look at the screen), so that our salesmen can browse and filter through the report of sales objects and easily add the desired objects to transaction. What seems to have worked in previous version (don't remember which exactly it was) was - when I opened preview of the sales object and pushed the button named "Run thr (...)

API - where to configure global admin right

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Hello, I have a question. I'm a Webcon admin. I am trying to test API and I get this error response from Webcon API: { "type": "InsufficientAccountPermissions", "description": "Global admin permissions required", "errorGuid": "54d9ccb7-183e-484f-ba73-7f1d0d8ec794" } my endpoint in request via POSTMAN /api/data/beta/admin/db/1/businessentities my Webcon verion is: 2021.1.5.307 when I do this request :/api/data/ I got this response, so it should work in my version (...)

Sales Force and Webcon interaction

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Hi all, Hope you're doing great! Does anyone have SF connected to your Webcon? I was wondering if there is any possibility to have more interaction between the 2 apps. At the moment, I have Webcon connected with SF through REST APi, where I get information from SF for a process. But sometimes SF is updated (for example, an opportunity is cancelled), and there is no reflection of that in Webcon. My idea was to have that information and automatically cancel processes that were connecte (...)

Webcon Installation & existing SQL Databases

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Hi all! We have a new customer who has a central IT service department. As for the database, we can just order a certain amount of databases, which we then have access to. The question is, is it even possible to install Webcon into existing databases (e.g. Config, Content, Att,...) or do we need a fresh SQL instance from the customer and an admin account with db_creator or sysadmin rights (as described in the installation manual)? Sorry for the somehow unclear question... Thanks in a (...)