Knowledge Base

An overview of noteworthy encounters during the upgrade from 2023 to 2026.

Version 2026.1.4 introduces support for the new licensing model. After upgrading the environment, it is necessary to download the license package again.

Depending on the environment configuration and the licensing model used so far, different system behavior scenarios may occur after the upgrade. In particular, in environments that previously used legacy user licenses (User CAL), a 14-day transition period will be activated. During this period, both old and new licenses can operate in parallel, allowing administrators to switch users to the new license types.

Before upgrading, it is recommended to review the article, identify the scenario applicable to a given environment, and plan any necessary administrative activities in advance. Special attention should be paid to the change in license management in the Perpetual model - starting from version 2026.1.4, user licenses are assigned by name rather than automatically.

This article discusses configuration of telemetry based on the OpenTelemetry standard in the WEBCON system for its Portal and Service components (version 2026 R1).

Save a click and add a new row, and display it directly from the "Single row edit dialog".

The AI Agent analytics dashboard is a centralized monitoring and audit interface designed for administrators responsible for overseeing AI-driven processes.

The business example demonstrates how the AI Process Builder tool allows you to generate preliminary prototypes of business processes in Designer Desk based on user instructions.

This article describes how to integrate the WEBCON platform with the Microsoft Teams application. For this purpose, it presents a configuration that enables automatic sending of messages to a team in Microsoft Teams, as well as creating meetings in its calendar for members of the project team.

The idea behind this proof-of-concept was to expand a JavaScript-based feature we’ve been using for years - previously limited to displaying extracted latitude and longitude values for individual quality issues. Our goal was to use a Business Rule to display any number of locations on a map, such as construction sites or similar points of interest. As part of this, we also wanted to enable the display of additional information when clicking on a location marker.

In version 2026R1, the method of error logging has been changed from traditional text-based logs (NLog) to structured logging based on Serilog. This modernization significantly improves the quality, readability, and analytical capabilities of logs in the system.

Admin access is an authentication provider introduced in WEBCON BPS 2023. It can be used to complete the configuration of the environment after installation or to log into Designer Studio in case of a failure. This article provides a more detailed overview of the Admin access functionality.