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Or maybe the save path is set to "set other task as finished"?

Hi,
Are there several paths that go into the same step ?
I'm thinking that tasks from different cases should not be received. There might be a route that hasn't set the path to "Completed-All".

Thanks
Raluca

I suspect the "save" path might be a problem. How is the task assignment set there?
Does the history show that "special users" have previously made a "save"?

Hi Jacek,

There are 3 paths from that step:
-Save, which loops back into the same step
-Back to previous step
-Confirm, which users are supposed to use to complete the task.

Users use the confirm button and in most cases, it works fine. For some people, it transitions into the next step.

Thanks

Hi,
It is checked.
I restarted iis and it worked.
Thank you for help.
Raluca

I asked not about creating a task, but about the path that users exist from the step (finish task)?. Is this the same path or are there multiple exist paths?

Hi Jacek

Task creation is based on a form field and tasks get created when the workflow transitions to a path. Did you have something else in mind? Where do I check this?

Thanks!

Hi Raluca,

Yes, of course :) (see attachment)

Hi Mark,
Do both user groups exit the step along the same path?

Hi,
Do you set in parameters " Operation executed on parallel tasks-> Wait for required task to be completed" ?

Thanks,
Raluca