Here some screenshots:
Hi, show message content configuration - it's possible you need to tweak there
Here some screenshots:
Hi, show message content configuration - it's possible you need to tweak there
Hello!
I moved now "Send Custom Mail" to the entry of the target-step (in my example "on entry Approval")
But I still get the wrong stepname in the mail.
"Start - upon approval"
"check and approve the order"
best regards
Ernst
Could you provide screenshots of the configuration?
It might be easier to catch any errors :)
Hi Macchina,
I'm assuming that the difference is strictly connected with order of execution* in Webcon. As you can see on linked image** tasks are created in the On Entry part of the schema, and with those tasks e-mails are sent, so its basically On Entry.
In your case i'd move that action to On Entry, as this would reflect the behavior of sending e-mail via task creation.
Transition to new step happens after On Path automation, this is the direct cause of different behavior you are experiencing.
* in this article you can read more about it: https://community.webcon.com/posts/post/pending-in-transaction-vs-pending-after-transaction/347/3
** especially this image describes very well what happens internally https://community.webcon.com/community/public/uploads/editor/1.5.png
Hello!
I moved now "Send Custom Mail" to the entry of the target-step (in my example "on entry Approval")
But I still get the wrong stepname in the mail.
"Start - upon approval"
"check and approve the order"
best regards
Ernst
Hi Macchina,
I'm assuming that the difference is strictly connected with order of execution* in Webcon. As you can see on linked image** tasks are created in the On Entry part of the schema, and with those tasks e-mails are sent, so its basically On Entry.
In your case i'd move that action to On Entry, as this would reflect the behavior of sending e-mail via task creation.
Transition to new step happens after On Path automation, this is the direct cause of different behavior you are experiencing.
* in this article you can read more about it: https://community.webcon.com/posts/post/pending-in-transaction-vs-pending-after-transaction/347/3
** especially this image describes very well what happens internally https://community.webcon.com/community/public/uploads/editor/1.5.png
I have a workflow with these steps:
* Start => *Approval
Task name: "upon approval"
Task details: "check and approve the order"
If I use "Standard Mail" in Task-Creation via Task-Configuration I get these info in the mail:
"Approval - upon approval"
"check and approve the order"
=> all correct
If i use "Create Custom Mail" in the action on path i get:
"Start - upon approval"
"check and approve the order"
So the stepname is not correct evaluated ... or am I missing something here? Should be also "Approval" instead of "Start"
Of course I could place the custom-mail to "on entry" of "Approval" ... or create a template an hide "task details" and write custom text....
but that seems to be dirty workarounds.
Any thoughts or ideas?
Thanks
Ernst
Hi,
Did you check if track 1 is set to: "Wait for required task to be completed" and track 2 is set to "Completion - All"?
That's it, thank you!
Now I get it, it's necessary to cofugure the exit path as well.
Kind regards
Zakhariy
Hi Piotr,
let's first solve your IMPORT-problem. I attached a screenshot with an example of loading an excel-file into an itemlist.
I hope i did understand your problem right.
Bye,
Bjoern
FOR YOUR INFO: This example is a different one to PIC 1 !!!!
----------------------------------------------------
Hi Piotr,
after successfully importing the EXCEL-File, I myself always use a path to an end-step.
There I add an Action "on Entry":
-Tab BASIC: Selecting the new workflow process with its path (like in the PIC 2)
-Tab DATA: Here i use a SELECT to put the item list value from one row into a single target sub-workflow
-> For all itemlist rows: SELECT {itemlist column 1 of actual row} AS {target form field of new instance in the sub-workflow}..... (see PIC 2)
I hope, this helps,
bye,
Bjoern
Yes, it worked as expected, however, I’m having an issue with the automatic filling of fields.
Is it even possible in my case to populate one list of items with data from another?Regular fields are being filled correctly, but unfortunately the second item list is not.
Hi Piotr,
let's first solve your IMPORT-problem. I attached a screenshot with an example of loading an excel-file into an itemlist.
I hope i did understand your problem right.
Bye,
Bjoern
Hello, thank you for your suggestions.
Unfortunately it didn't help. In v2021, it still works only in step 1. In v2025, it doesn't work at all. Please see my configuration in attachments.
Kind regards
Zakhariy
Hi,
Did you check if track 1 is set to: "Wait for required task to be completed" and track 2 is set to "Completion - All"?