WELCOME TO THE COMMUNITY
find what you are looking for or ask a new question
Home > Forum > Latest posts

latest posts

MVP

Hi Macchina,
I'm assuming that the difference is strictly connected with order of execution* in Webcon. As you can see on linked image** tasks are created in the On Entry part of the schema, and with those tasks e-mails are sent, so its basically On Entry.

In your case i'd move that action to On Entry, as this would reflect the behavior of sending e-mail via task creation.
Transition to new step happens after On Path automation, this is the direct cause of different behavior you are experiencing.

* in this article you can read more about it: https://community.webcon.com/posts/post/pending-in-transaction-vs-pending-after-transaction/347/3
** especially this image describes very well what happens internally https://community.webcon.com/community/public/uploads/editor/1.5.png

I have a workflow with these steps:
* Start => *Approval

Task name: "upon approval"
Task details: "check and approve the order"

If I use "Standard Mail" in Task-Creation via Task-Configuration I get these info in the mail:
"Approval - upon approval"
"check and approve the order"
=> all correct

If i use "Create Custom Mail" in the action on path i get:
"Start - upon approval"
"check and approve the order"

So the stepname is not correct evaluated ... or am I missing something here? Should be also "Approval" instead of "Start"

Of course I could place the custom-mail to "on entry" of "Approval" ... or create a template an hide "task details" and write custom text....
but that seems to be dirty workarounds.

Any thoughts or ideas?

Thanks
Ernst

MVP
In reply to: Bjoern Poller

Hi Piotr,

let's first solve your IMPORT-problem. I attached a screenshot with an example of loading an excel-file into an itemlist.
I hope i did understand your problem right.

Bye,
Bjoern

FOR YOUR INFO: This example is a different one to PIC 1 !!!!
----------------------------------------------------
Hi Piotr,

after successfully importing the EXCEL-File, I myself always use a path to an end-step.

There I add an Action "on Entry":
-Tab BASIC: Selecting the new workflow process with its path (like in the PIC 2)
-Tab DATA: Here i use a SELECT to put the item list value from one row into a single target sub-workflow
-> For all itemlist rows: SELECT {itemlist column 1 of actual row} AS {target form field of new instance in the sub-workflow}..... (see PIC 2)

I hope, this helps,
bye,
Bjoern

Did you know that with WEBCON you can automate virtually any process? Even baking cookies 🍪
 
Speaking of cookies: we use the ones that are essential for our website to function properly, as well as additional ones that help us customize our content to your preferences. If you don’t mind cookies, click Accept. If you want to learn more, explore settings.
Settings