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User Voice

MVP

I support the idea of having the option to decide whether we want to override environment specific setting or not. In my opinion it works well already for the user priviledges.

What we are struggling most is the deployment mode with the redirection of email and PUSH notifications. WEBCON only asks if the deployment mode should be set, if the export has deployment mode activated.
For this reason, it is quite common for people to forget to reset the forwarding to its previous setting.

MVP

Hi,

in global actions a cyclical timer has a checkbox „Active“ and timer’s automations have no „Active“ checkbox here.

In the step‘s actions settings timers have no „Active“ checkbox and automations have an „Active“ checkbox - inside and outside of timers.

In the Process Configuration > Automations there is no „Active“ checkbox.

I suggest to add „Active“ checkboxes consistently in all occurrences of timers and automations.

Kind regards,
Sébastien

MVP

Hi,

if a field group has a description text the text only gets displayed on mouse hover in a tooltip. There is no (i) icon as for e.g. a single value form field.

I suggest to display the description text of a field group inline under its name - the same way as it is with data table field or as it can be handled for item lists. There are two checkboxes for "Show form field name" and "Show form field description". This would be great to have in the advanced configuration of a field group.

Kind regards,
Sébastien

MVP

Hi,

I suggest to add a new selection for workflows in "Administration tools > Delete workflow instances from process". Right now only a process can be selected and all its workflow instances get deleted. An additional workflow picker would make possible to delete only the instances of this specific workflow.

Kind regards,
Sébastien

Currently, when opening the "Data" tab within the "Update related workflow item" action, all field sections are collapsed by default.

To review or edit existing mappings, developers must manually expand every single section or rely on memory to recall where mappings were configured.

Suggestion:
Automatically expand sections that contain active field mappings upon entering the "Data" tab, while keeping unmapped sections collapsed.

Key Benefits:
- Faster Maintenance & Debugging: Developers can instantly identify configured mappings without extra clicks.
- Reduced Risk of Errors: Prevents overlooked mappings or accidental omissions during workflow updates.
- Improved Developer Experience (DX): Streamlines configuration workflows by removing repetitive visual navigation steps.

In reply to: Daniel Krüger (DCCS)

I'm also for a less hacky option to apply colors to paths, so I get rid of my approach. Add a simple css class to the path element based on the selected color would solve this:

https://community.webcon.com/forum/thread/2181?page=1#m2187


Off topic:
These kind of names are a "no-go" for me. Always use a more descriptive way to inform the users what will happen. Let's imagine a multi approval step workflow and users can have different roles in this.
If we have only "Reject" or "Approve" the user needs to first understand which role he currently has.

If we use a more elaborate naming for the path, it's way more easier:
Reject as QM responsible
Reject as cost center owner
Approve and forward contract to customer

This makes it also easier to choose the correct "Reject" path from the variables in Designer Studio.

Best regards,
Daniel

I agree with both of you, so I would also like to share my perspective.

For me, the biggest pain point is not necessarily the path names themselves, because naming can often depend on the specific process and business context. The bigger challenge is maintaining consistent button/path styles across applications.

My suggestion for WEBCON would be a solution somewhere in between.

Imagine having a central path style selector.

In the global settings, an administrator or developer could define a list of reusable button/path styles. Each style would have:

a unique name (e.g. "Approve", "Warning", "Reject", "Neutral Action"),
predefined styling options (e.g. color, font weight, etc.),
translations.

Additionally, it could be possible to mark one of the styles as the default style.

If a default style is defined, it would be automatically selected when creating a new workflow path/button. This option should not be mandatory — if no default style is selected, the system would behave as it does today, and newly created paths would use the current custom styling option.

Then, when configuring a workflow path, developers could select a style from the centralized list:

Path styling:

Select one of the predefined styles from global settings,
or choose a custom option and define the styling manually (similar to the current functionality).

Additionally, WEBCON could provide a "Used by" tab, allowing users to see where a specific button style is currently applied across the environment.

Benefits of this approach:

Ensures consistent UX across all applications and workflows.
Reduces duplicated configuration and manual styling.
Makes global design changes easier — updating one style would update all paths using it.
Improves governance in larger WEBCON environments.
Allows organizations to maintain their own design standards while still keeping flexibility for specific cases.

This approach could also work together with a centralized path name catalog, as both concepts solve different problems: names improve consistency and understanding, while styles improve usability and visual guidance for users.

Best Regards
Vitalii

MVP

Hi,

currently, when a process is reimported into an environment, Delegation Mode is reset to its default value under Configuration > Notifications.

This can easily be overlooked during deployments. If administrators forget to manually re-enable Delegation Mode after every import, unintended notification emails may be sent to real users.

I suggest handling Delegation Mode the same way as User Privileges:

* Preserve the existing environment-specific value by default.
* Add an explicit “Overwrite Delegation Mode” option in the import dialog for cases where administrators intentionally want to replace the existing configuration.

Even better, I would suggest introducing a dedicated “Environment-specific settings” section in the import dialog. This would allow administrators to explicitly choose which environment-dependent settings should be overwritten during import while leaving all others unchanged.

This section could include settings such as:

* User Privileges
* Delegation Mode
* Redirect all email notifications
* Redirect all PUSH notifications
* Other environment-specific process settings that may be introduced in the future

This approach would make deployments safer, reduce the risk of accidental notifications, and provide a scalable solution instead of adding a separate import option for every individual setting.

Kind regards,
Sébastien

MVP

Hi Maryna,

I like this idea but there seem to exist some hurdles.

It would be necessary to check the edit permission for the user depending of the current step of the instance. Missing the form no form rules could be used and no path selected. Each inline change would invoke the default save action and create a new instance version. An invalid inline edit would need further dialogs to display validation error messages.

Maybe a modal dialog opened by an edit button could solve your issue.

Link: https://daniels-notes.de/posts/2025/modal-dialog-for-dashboard

This approach would need an extra JavaScript field in the report configuration.

The button could be done with advanced cell coloring: https://community.webcon.com/posts/post/advanced-cell-coloring-in-reports/18/35

Kind regards,
Sébastien

MVP

Hi,

this could be realized with this user voice that suggests global business rules in user privileges instead of only user selection. This would be the same functionality like the one in create task task assignment configuration.

User voice: https://community.webcon.com/forum/thread/8359?messageid=8359

This way no new privilege section would be necessary. You could just use a NOT[…] function to exclude the users that shall have no access to get blocked.

Kind regards,
Sébastien