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One of the key business process optimization elements is proper task assignment. WEBCON BPS Designer Studio is designed in such a way that even the most complicated tasks are easy to manage and their assignment as well as execution are simple and clear. Described functionality is great also in law departments, HR processes or in helpdesks. Information about a new task reaches all the users and because they require only one user to work – further stages of work happen beyond the group which allows to focus on your own tasks.

Form field, path, and task tooltips are a massive help for users to easily understand the concept of WEBCON BPS applications. Consistently providing tooltips and task details across all your processes and workflows will teach users to rely on these elements to learn about their intended task. This help immensely when introducing new users to your WEBCON BPS applications, creating new applications for veteran users, or when asking users to guest in applications they don’t normally use. It is very important to use tooltips which are displayed when the user hovers the mouse pointer over a chosen form field. To add a description of the field, go to its configuration and choose the “Description” field.

This articlle presents the maximum number of various types of form fields (limit per process) and the maximum number of various types of item list columns (limit per item list).

WEBCON BPS 2019 Portal introduces a brand new method of searching for instances in the database. Search is based on SOLR engine which allows for a quick search even in very large data collections. By using SOLR technology, user can influence on how the engine searches indexed data and as a result – what the results are. Using appropriate parameters in the query allows for more precise results. Data entered to the system by the users is indexed in real time which means that it can be searched for almost immediately after it appears in the system. However a few seconds may pass between entering values to the system by the user (form field save) and creation of a new index for a modified instance in SOLR base.

The BPS user list in the System settings is where the system stores all information about users. The AD cache was replaced with the BPS user list, but the AD and AAD are still the preferred methods for managing user data. The BPS users list will now combine users synchronized from the AD or AAD with those from external authentication providers, into one universal cache of all users of the system. The BPS user list serves as the base for granting privileges to view and access the system. The BPS user list also contains data of the company structure.

Sometimes it’s needed to check at which stage of the process our subordinates are in currently. In this case, it is convenient to use the existing business entity structure. It allows us to extend the supervisor’s control over the tasks of their subordinates. For this functionality to be available you must define the source of the data structure of the company. In case it’s missing, an Active Directory domain will work instead. Using the business entity structure provides the superior with an overview, control, and the option to take over the tasks of his subordinates. This solution allows the work in the process to become more efficient.

WEBCON BPS allows you to specify substitutions for users, which may be defined:
1) Globally – substituting person may perform the substituted person's tasks in all processes with the substitution option turned on.
2) Per process – substitution(s) can be defined per process. It is possible to indicate few substitutes for one user depending on the process in which they have tasks to perform.

The substitute is given a task in the form of substitution for the workflow instances with the active tasks and a possibility to modify them. Permissions are not being substituted. If the user has permissions to modify an instance but they do not have any tasks there, the system will not provide analogical permissions for the substitute.

Substitutions for the historic tasks (tasks already active at the moment of substitution start) are created by the workflow service according to schedule. For new tasks, substitution is created at the moment of assignment.

Starting with BPS version 2019, you can define substitutions on your Portal.