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Dear Forum, We are trying to process email attachment (msg file - which according to the documentation is supported). I tried both AI agent and prompt functions. Both work well when I'm attaching PDF (on path and as action) but nothing happens for emails. I Even disabled email conversation tab. I was thinking of extracting email body into form field for processing - but cant find a way to get email body into multi line field (through button/path or other).

Hello everyone, When testing applications with attachments on mobile phones (both Android and iPhone), the form is cut off on the left side. The current assumption is that this is due to the size of the attachment box. If the attachment is empty, only the paperclip icon is displayed. However, if there is a file in the attachment, the word “Attachment” is written out and the design error occurs. Has anyone else had the same problem? Or does anyone know a solution for it?

Hi all, I have installed WEBCON BPS and created a Test user in System settings → BPS users and groups list. I assigned this Test user various permissions in Global privileges. However, after logging out from the admin account, I am always redirected to the admin login URL, where I can log in only with the default Admin account

Hi all, I recently moved to a subscription plan and wanted some occasional users to be able to submit requests in the workflow. To achieve this: 1. I enabled Single-Use mode in the licensing process. 2. In the admin settings, I assigned this type of license to the user. 3. I refreshed the licenses in the system to be sure. However, this doesn’t seem to work. When the user logs in, they see the following message in the bottom bar: "Single-use access license verification error. Please (...)

Hi, I have a path where the current user must select another user and pass a form to him. I want to send an email notification to both the selected user and his manager. I’m having trouble determining the manager automatically. Specifically, the problem comes down to the fact that I don’t know how to use a dynamic 'user' variable as a parameter. Or maybe there is another way to determine the manager? Would be grateful for any tips. Best regards Lukasz

Czy ktoś ma plik transformaty (xsl) który zaprezentuje fakturę w ten sposób jak na załączniku?

Hi everyone, Has anyone experienced a similar issue in the latest WEBCON KSeF Connector v2.0.0.22? For some incoming invoices (from KSeF) the endpoint: /api/data/v1/in/invoices/{id}/ksefData returns 406 Not Acceptable (empty response). In older API version it returns 500 Internal Server Error with: System.NullReferenceException: Object reference not set to an instance of an object Stack trace points to payment method mapping: WebCon.KSEF.Core.Logic.Tools.Invoice.XMLFieldsGetter.GetCh (...)

Running latest version 2026.1.2.91: If a dashboard is opened via navigation AND current page is the app startpage, all filters are greyed out (not active). F5 resolves the problem => filter is selectable If a dashboard is opened via navigation AND current page is NOT the app startpage, all filters in the dashboard are active as expected.

Hi! is there a way (via theme css) to change the color of the AI-Concierge icon? Thanks! Ernst

Hi, I have a question from users at my company. We use WEBCON BPS PORTAL Version: 2025.2.1.259. Is it possible to sort attachments at the individual user level (not the entire process) and save these settings so that after exiting a case, attachments remain according to the user's individual preferences? Currently, attachments are sorted by date added throughout the system, but some users need alphabetical sorting with the option to change the attachment name.

Hello! How can I prevent, in Webcon, that despite the existing permission structure, all users are able to see and receive suggestions for all instances in the applications they have access to via "Analysis" -> "Suggestions" at the top level (see screenshot)?

Dear all, WEBCON BPS allows to configure notification emails that contain links which act as action buttons within the email client, primarily through its Outlook integration. These buttons enable users to perform workflow actions (e.g., approve or reject a request) The question is -is it possible approve directly from their inbox WITHOUT opening WEBCON Portal form?

Hi Community, In most processes in my BPS, access to the application is granted to the AD group 'Domain Users'. I currently need to restrict access rights for three users in this group. Is it possible to do this without creating a new group?

Hello community, what could be wrong with my configuration - Archive workflow instances - Retention mode - Remove from content database (see picture attached)? It is not working.

Problem with launching the WEBCON portal after a new installation according to the instructions "WEBCON BPS standalone installation" (windows 2025 and updates, .NET Framework 4.7.2, installed automatically with the system, ASP.NET Core Runtime 8.0 Windows Hosting Bundle, MSSQL 2019 with installed full-text search , Ms Sql Server Management Studio 20, IIS with Windows Authentication), also tried to fix using this thread -> https://community.webcon.com/forum/thread/1042 . When I try to log in (...)

Hello I would like to ask you if there is a way to get an automatic document preview after opening workflow instance?

MVP

Hello everyone, Has anyone encountered an issue with processing the HotMailBox? I have a mailbox that occasionally gets stuck, and the only way to resolve it seems to be restarting the Webcon Workflow Service. It appears that Webcon attempts to import an email but gets stuck in the process and never completes it. Any tips or suggestions would be highly appreciated. Thanks, Martin

Hello everyone, which form field type would you recommend for the following use case? I would like to classify customers, where one customer can have multiple classifications. The classifications should be selectable via a multiple checkbox, so that, for example, a customer can have classifications A, F, and G. On the corresponding report page with the report table, I would then like to be able to filter, e.g. to show all customers that have classification G. Currently I am working with "Choice (...)

Hi everybody, KSeF Connector. I configured it and it was working properly, and suddenly an error started appearing. It looks like an error from the government API. I'm wondering if anyone has encountered this issue and if there's any way to set intervals in the KSeF Connector. I have an appsettings.production.json file, but I don't know if the settings there apply. Is there any diagnostic option for this tool? 2026-01-07 12:24:16.3867||INFO|WebCon.KSEF.Core.Logic.Managers.Api.ApiManager|Ch (...)

I have a workflow that will wait for an attachment to be added. The attachment is added via A mailbox. I can trigger action uppon instance saving, however i did not find a way to do a path transistion. I appreciate all help.