Hi everyone,
I'm working on a project using Webcon BPS and I'm trying to track specific user activities within the platform in order to comply with GDPR. Specifically, I need to log every time a user:
1. Opens an instance or document in order to access data, regardless if they've seen it before or not
2. Prints a document
Has anyone tackled a similar requirement before? If so, I would really appreciate any advice, ideas, or suggestions on how to approach this. Any pointers on how to capture and log these actions would be incredibly helpful. I was thinking of potentially tracking the internal SQL queries but I need to know which user accessed the data specifically and I'm not sure I can engineer a solution that tracks background queries anyway. And this does not solve the issue of users accessing cached information on their browser.
Thank you in advance for your time and insights!