Hi Maria,
check the SOLR log first:
X:\Program Files\WEBCON\WEBCON BPS Search Server\Search Cluster\Solr\server\logs\solr.log
are there any entries about out of memory?
You can check the memory usage in SOLR admin panel:
http://localhost:8983/solr/#/ - section Dashboard, JVM Memory on the right side. Default is 2GB, you can extend it to eg. 4GB by editing X:\Program Files\WEBCON\WEBCON BPS Search Server\WebCon.BPSSearchService.exe.config if the culprit is lack of heap memory.
Thank you very much! Yes, that was indeed the issue. I've increased it to 6 GB.
The thing is, I don't see this number decreasing significantly over the past few days. There are around 800k items with `Status = ProcessingPending` and `Priority = 5`, and the count is decreasing by about 40k per day. :(
What would you suggest I do? Should I run a clear and reindex process, or reindex the entire database?