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Hello, I have a .docx file attached to a Webcon form. When I click the three dots to open the menu and select "Edit file", Microsoft Word opens, but the file content never appears, and Word seems to be stuck processing. Even after a couple of minutes, nothing loads. If Microsoft Word is already open before taking this action, nothing happens at all. This issue affects most users. However, I have one computer where it works correctly—when I click "Edit file", Word opens with the document, a (...)
Is it possible to generate process documentation without using Designer Studio? I have 200 processes and need to generate documentation for each one. Generating them individually is too time-consuming. Can this be done using an API/script?
Hi, I’m looking for a solution to hide comments for a specific user, including in the element history. Webcon has a form rule that hides comments, but only on the form itself. The configuration in the field matrix does not hide comments in the history. Also, I cannot use the option to restrict access to the history due to privilege settings.
Hello, I am trying to use the following WEBCON BPS API endpoint to add multiple users to a group: POST /api/data/v6.0/admin/group/members/add Example URL: https://webcondev.webcon.pl/api/data/v6.0/admin/group/members/add?bpsId=BPS_ADD%40webcon.pl The API expects a request body in this format: { "members": [ { "bpsId": "krystian@webcon.pl" }, { "bpsId": "tomek@webcon.pl" } ] } I generate the complete JSON body using an SQL and pass it to (...)
Please for the advice on the best way to implement the following scenario in WEBCON—specifically regarding the number and type of processes, as well as the interactions between them: I have company registry data that includes identification details (such as name, ID, and primary address) as well as information on owners (names, IDs, and contact details), the services offered (names and scope), and the locations where these services are provided (city, address, contact person, and phone number). (...)
I''ve had this issue for a while now and i can't imagine i'm the only one. How do you handle users that are renamed in AD/ENTRA after they get married for example. For the Task and Permissions i can simply create a BPS User with the old UPN as BPS ID and use the permission migration in the administration tools. My main issue is with form fields where the old user is referenced that are used for future task assignments. If i keep the BPS User i created for the permission migration the tas (...)
Hi, there seems to be an unexpected behavior when duplicating autocomplete choice pickers with target fields between processes. Steps for reproduction: Choose a Proces P1 Create a single value form field S Create a choice picker autocomplete form field C Set one of the columns of the autocomplete as target field of field S Save Process P1 Copy this autocomplete to another process P2 Check the advanced configuration of the autocomplete field and confirm that there is no target field (...)
Hello everyone, I would like to implement offer tracking as part of a CRM light. I get our offers via SQL from our ERP. I just don't know how best to implement it. I imagine an overview table with all the offers. I want to manually change the status of each offer (won, lost, in progress). Filters that ensure that each sales force only sees their offers are not the problem. I just don't know how to start. I don't actually have a real workflow process in this case. And I can't include a list (...)
Hi, 3 issues concerning task details: 1: When using an automation on a path from step A to a step B containing the action "Create Task" the Task Details of the sent Standard E-Mail contain the Task name and Task description that are configured in the path's "Task creation" tab of the step A instead of those configured in the action. Can you reproduce this an confirm this issue as a bug? This is shown with red and green colors in the screenshot. 2: The blue color suggests to rename "Task (...)
Hi, I’d like to ask if it’s possible to trigger a REST request action when a form opens while loading default values or on onchange field. For instance, when a user creates a new element, the email address is assigned to the 'Person' field as a default value. I would then like to trigger a REST action to fetch data from an external API based on that value and load the remaining form fields. Currently, the only workaround I know is using a additional transition path (e.g., "Calculate") wit (...)
Hello, I’m receiving a “Path transition operation failed” error due to a failed mail approval, and the error notification is being sent every minute. Does anyone know how I can adjust the frequency of these error messages? Thank you!
Hello, I have a process containing multiple form types. I configured an optional attachment attribute called Category, with its values provided by an SQL data source. The SQL query returns attachment categories only for one specific form type. For the other form types, the query returns no rows because I do not want to use attachment categories there. However, on those other form types, WEBCON still displays the attachment group “None” for attachments without an assigned category. My expecte (...)
Hello All, Is there a way to easily convert from Base64 to an attachment? Iam downloading Base64 code from the API into an attribute. I would like to be able to visualize it as a PDF.
A login error occurs after launching the mobile application. The authorization process in Microsoft Entra ID (Azure AD) completes successfully; however, after the application authenticates the user, it does not load log the user into the portal, but instead immediately redirects back to the login/authorization screen. The issue occurs only in the mobile application; access via the published URL works correctly. Does the new version of the application requires additional changes to Application (...)
Hi all :) I came across a strange behavior today. I've installed 2026.1.6.198 a few days ago and everything works perfectly, no user complaints. However today one user called me that he can not start a process and I was surprised to find out that he gets a message on the bottom of the page that there is no license for him and the license for his e-mail can not be found. He is logged in just like all others (AD account), but this is a new account in the AD. I've checked and Designer Studio repo (...)
Hi, When I try to upgrade to the latest version 2026 (2026.2.2.106), an installer error occurs: Method not found: 'System.String Newtonsoft.Json.Linq.JToken.ToString(Newtonsoft.Json.Formatting)'. Details are in the attachment. I am upgrading from version 2026.1.6.213. Environment details: Windows Server 2025 Standard SQL Server 2025 The application pool account and the service account are local accounts EDIT: The issue has been resolved. The error was caused by external files in the G (...)
Hi, I'm confused about defining a new form for a specific step in my worfklow. The step's settings view (as seen here: https://docs.webcon.com/docs/2026R2/Studio/Workflow/Step/Step_FormView/) supposedly gives me the ability to define a new form (with the settings inheritance broken) but it doesn't seem to work and I don't think I understand the purpose of this function. When I define a new form there, select it from the dropdown, and save & publish, nothing seems to happen. The default form i (...)
My application receives data from an API and populates an Item list with the data. One of my columns (Sales Area) got populated with more than 1000 characters which caused an error upon human intervention. I tried removing the excess data but only manage to remove the error at the field level, but cannot remove the error at the item list level. This validation error prevent the save of the data or to push the request forward. Please advise on how i can fix this issue. Thank you, Va (...)
Where can I check what emails and why are processed by hot mailbox? I don't see it in webcon event logs and some emails seems to be stuck, not processed. I'm wondering if there is a way to know why - does Webcon store information on why it didn't process them? I can't find a pattern.
Hi, Does anyone know when we'll be able to group bulk actions in reports? Or does anyone have a JavaScript snippet that allows this? I think it could help a lot of clearing report staff.
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